Date of last modification: 07.02.2020.

GDPR PRIVACY RULES

WHY DO WE HAVE A PRIVACY POLICY?

MEMPHIS d.o.o. (hereinafter: MEMPHIS, we, the web store) stands for the privacy of everyone who accesses the web store. Under the GDPR we must comply with certain regulations to ensure that any data you provide to us is processed with due care.

1. YOUR PRIVATE DATA

1.1. INFORMATION WE MAY COLLECT

Name and surname

Contact information, including email address

Your postal address for billing and delivery

Demographic information such as your zip code, your communications and your shopping preferences and interests

Information about the products and services you buy from us

About your device and visits to this store, such as your IP address and other device identifiers, geographic location, browser type, referral source, visit length and site browsing and site improvement to improve our services and understand your preference for how on which you want to use our website and which of our products and services you are interested in.

Information about all transactions between you and MEMPHIS, including information related to any purchases you make for our products and/or services. We will use this information to process all orders and communicate with you when necessary.

Information you provide to us for registration and allowing us to send you email notifications and/or promotional information.

1.2. HOW WE COLLECT DATA

We collect data by registering at:

User registration - in the registration process, the personal and contact details for issuing invoices are mandatory: first name, last name, OIB of the company, address, place, country, email address, contact phone number

Delivery address - in the registration / order process, delivery fields are mandatory.

**You are not required to fill out these forms in order to use the store. However, in order to order a product, it is necessary to submit a form with personal information and delivery information.

Using the web store - information automatically collected about visitors to our web store, as described in the section entitled '3. Tracking Technologies' below

Contact via web form for customer support

Social networks - You can give us permission to access information such as Facebook, LinkedIn and Twitter. This depends on your settings or privacy policy for the particular social media site.

If you provide us with personal information relating to another person, you confirm that you have informed them of our identity and the purpose (as set out below) for which their personal information will be used and that you have obtained their consent before sharing the personal information with us.

We use cookies to collect some of this information; for more information about cookies and how we use them, and our legal basis for this, you can find it in the Cookies section.

1.3. USE OF COLLECTED DATA

Data collected through the web store is exclusively used for the realization of orders and web sales functions.

We use the data for issuing electronic offers, written offers, written invoices and archiving in bookkeeping and computer programs.

You can view all your information under MY USER ACCOUNT. If you suspect misuse of data, you are obliged to report suspicious activities as soon as possible.

1.4. TRANSFER OF YOUR DATA TO THIRD PARTIES

We may share information collected about you under the following conditions:

DELIVERY SERVICE - With your consent, we may forward information with the delivery service

To government bodies as necessary to provide our services and where required by law

As part of a merger or acquisition with another company, partial or total sale of assets, or other corporate change, including bankruptcy

In the case of legal research, defense of our rights, assets and/or interests

To prevent violations of any laws, regulations or our 'Terms of Service' and this 'Privacy Policy'

In case of need to protect and defend our web services

1.5. PUBLIC RELEASE OF DATA

MEMPHIS d.o.o. guarantees that your personal data will not be publicly published on the web store. The data is available to our employees through a specially adapted interface.

1.6. ARCHIVING YOUR PRIVATE DATA

All data is stored on our secure server and database. The data is accessed by our employees, and with our approval it is possible for third parties to view it, without the intention of trading the data.

In case of security situations or violations of the provisions, we reserve the right to delete your user data without warning. In the event of a security breach, you will be notified as soon as possible.

1.7. DATA DELETE

Your data can be deleted in two cases:

At your request - send us an email or follow the instructions in MY USER ACCOUNT

Automatically after 18 months from our last contact.

1.8. SECURITY OF YOUR DATA

We are committed to ensuring that your information is secure according to the privacy policy. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to protect the information we collect through the Web Services.

We use SSL certificates for the domain www.memphis.hr to improve the security of our pages and services.

However, we do not guarantee the security or privacy of your information. It is in the interest of our website to be secure, but we recommend that you use anti-virus software, firewalls and other precautions to protect yourself from compromising your security and privacy.

2. YOUR PRIVACY RIGHTS

At any time, all registered entities have the following rights:

Right of access - you have the right to request a copy of the data we hold about you.

Right to rectification - you have the right to correct information we hold about you that is incorrect or incomplete.

Right to erasure*** - in certain circumstances, you can request the erasure of the data we hold about you. You can send the request to our email from the contact page or update the information in MY USER ACCOUNT

The right to object - you have the right to object to certain types of processing, such as automated email notifications (order notification, current warehouse status...)

*** Written documents remain permanently stored in our bookkeeping.

3. TRACKING TECHNOLOGIES and the use of cookies

The web store uses cookies (small text files containing a series of alphanumeric characters that we place on your device) and / or other tracking technologies to distinguish you from other users of our store and to ensure a functional user experience.

We use basic system cookies as a prerequisite for functions:

application, registration and order

settings on the web store: selected language, products in the basket and similar functions

information about the type of browser you use

details about visitors' movements and habits

conversation with an agent via chat

Internet pages you visited before coming to the web store

All our cookies are according to the privacy policy. The purpose of cookies is not, and is not able to reveal your private information.

How can you manage cookies in your browser?

You have the right to decide whether to allow a web store or any other website to place cookies in your web browser. You can set or modify your web browser settings to accept or reject cookies If you choose to reject cookies, you can still use our web store, although your access to some functions and areas may be limited.

All cookies we use have a 'lifetime', i.e. they are automatically deleted from your browser after a certain time, and most cookies are deleted when you leave the web store.

4. OTHER VALID INFORMATION

4.1. INTELLECTUAL PROPERTY RIGHTS

The presentation and content of this site are considered the intellectual property of Memphis d.o.o., and as such are protected by the laws currently in force. The content of this location is protected by copyright provisions, i.e. industrial and/or intellectual property rights belonging to Memphis d.o.o., or assigned to Memphis d.o.o., and owned by third parties.

Memphis d.o.o. also owns the copyright to edit, select and harmonize the content of this location. Photos, images, texts, titles, video presentations, with or without sound, and all other documents on the website are subject to laws on copyright, industrial and/or intellectual property, and as such are the property of Memphis d.o.o. or third parties who, on the basis of valid real business, guarantee limited use of content to Inspiracija.com. Partial or complete reproduction of the content, without the prior written permission of Memphis d.o.o., is strictly prohibited, excluding reproduction made in accordance with the needs of the press. You hereby simultaneously agree to the prohibition of reproducing, duplicating or distributing the design or background of the Memphis d.o.o. website, individual elements of the Memphis d.o.o. website, the design of the Memphis d.o.o. logo. without the express written approval of Memphis d.o.o.

4.2. LINKS TO OTHER WEBSITES

Our web store may contain links to other websites. By using the links you leave our web store, please note that we do not have any control over the operation of third party websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such websites, and such websites are not governed by this Privacy Policy. You should exercise caution and refer to the Privacy Policy applicable to the website in question.

4.2. CHANGES TO THE PRIVACY POLICY

If we change the privacy policy, we will update the last updated date at the top of this page and add a description under 'Recent Changes'.

We encourage you to frequently read this Privacy Policy to stay informed of the latest changes.

5. ACCEPTANCE OF TERMS AND PRIVACY RULES.

By using our web store, you accept the 'business terms' and 'privacy rules' with your consent.

For all questions, contact the telephone contact page.